Categoria: AI News

  • AWS Chatbot announces support for management of AWS resources from Slack General Availability

    AWS::Chatbot::SlackChannelConfiguration AWS CloudFormation You can run both read-only and mutative CLI commands in your Microsoft Teams and Slack channels. Refer to the AWS Chatbot documentation for the limitations compared to the AWS CLI. If you don’t remember the command syntax, AWS Chatbot will help you complete the command by providing command cues and asking for additional command…

  • Customer Service Automation: How to Save Time and Delight Customers

    Automated Customer Service: Full Guide Benefits, Features & More Needless to say that people appreciate talking to a real support rep and that is what keeps them coming back. The rating and feedback feature lets you stay in the know of how users find content in your resource center and if they have positive customer…

  • Conversational AI and Generative AI Platform

    The Ultimate Guide to Understanding Chatbot Architecture and How They Work by Wednesday Solutions wednesday is speaking This can trigger socio-economic activism, which can result in a negative backlash to a company. As a result, it makes sense to create an entity around bank account information. Your strategic design choices can make your agents strong,…

  • Chatbot Analytics: 9 Key Metrics You Must Track in 2024

    Calculate Your Chatbot ROI in 3 Steps One-third of AI startup founders believe that chatbots will be the most popular customer tech in the next five years. 60% of consumers would still prefer to wait in queue for a real agent to reply rather than receive an instant response from a chatbot. 80% of consumers…